Immigration Case Manager- Paralegal Assistant
Full Time • The Aguirre Law Firm - Van Nuys
Benefits:
- 401(k)
- 401(k) matching
- Company parties
- Competitive salary
- Dental insurance
- Employee discounts
- Free food & snacks
- Health insurance
- Opportunity for advancement
- Paid time off
- Parental leave
- Vision insurance
- Bonus based on performance
The Aguirre Law Firm APC is an established and trusted immigration law firm with a strong team motivated by the positive changes they create for our clients and immigrant community. Our Team is looking for a like minded individual with the same values and motivations.
We are seeking a Spanish speaking individual who is passionate, talented, and has at least 1-3 years of immigration law experience for our Van Nuys office. This individual should have basic knowledge of case management and immigration laws. We seek someone who is personable, hungry to learn, and eager to work in a team environment where growth is dictated by the effort put in.
We compensate our TEAM members well by offering competitive wages, PTO, Healthcare+, paid holidays and more. Our TEAM dynamics allow for upward mobility with no limit to your professional growth. Our TEAM prides itself in creating an easy learning environment while collectively helping each other through the toughest tasks.
The Aguirre Law Firm, APC prides itself in providing honest and reliable services the community can trust. We have assisted thousands of immigrants legalize their status and defended them against deportation. Our success is based on our client’s referrals after providing excellent and trustworthy services.
If you feel that you need a fulfilling career while working with some of the best professionals in the business, please apply to this ad. Only applicants that meet the criteria will be given priority.
Job Qualifications and Competencies
- Must be able to speak, read, and write Spanish fluently is REQUIRED
- 1-2 years Immigration Experience Required - 3 years of Immigration experience is Preferred.
- Ability to take initiative and problem solve
- Excellent verbal and written communication skills
- Excellent phone skills
- Excellent organizational and prioritizing skills
- Attention to detail
- Reliable and dependable to open and close the office
- Interpersonal skills and customer service skills required
- Ability to type at least 45 wpm
- Knowledge of Adobe Acrobat, MS Word, Excel, MS Outlook, internet proficient
- Ability to occasionally lift large case files of an excess weight of 25 Lbs.
- Ability to multitask in a fast paced environment
- Must be able to speak, read, and write Spanish fluently is REQUIRED
- 1-2 years Immigration Experience Required - 3 years of Immigration experience is Preferred.
- Ability to take initiative and problem solve
- Excellent verbal and written communication skills
- Excellent phone skills
- Excellent organizational and prioritizing skills
- Attention to detail
- Reliable and dependable to open and close the office
- Interpersonal skills and customer service skills required
- Ability to type at least 45 wpm
- Knowledge of Adobe Acrobat, MS Word, Excel, MS Outlook, internet proficient
- Ability to occasionally lift large case files of an excess weight of 25 Lbs.
- Ability to multitask in a fast paced environment
Job Description
- Provide excellent customer services and greet clients when they enter our office
- Answer, screen, and forward phone calls in a professional manner and take detailed messages to assist and support the caseworkers or clients answering basic questions
- Oversee the consultation process from providing intake, reviewing it, quoting and scheduling the client using our case management system/Cmas.
- Complete tasks assigned.
- Follow up on sales leads for potential new clients after they inquiry on services.
- Collect and accurately process monthly and consultation payments
- Assist with basic contract and case creation
- Assist with calendaring appointment to avoid conflict and try to assure office efficiency
- Assisting in completing general tasks, including with copying, scanning, faxing, emailing, and note-taking
- Assist to processing mail- register and calendar appointment and deadlines
- Assist with client billing and questions
- Assist with closing and archiving/scanning cases/files
- Prepare form communications via text/email/letters for clients and sales leads
- Complete accurate English translations from Spanish & serve as interpreter as needed
- Assist in document collection of USCIS and EOIR cases, when needed.
- Assist or complete government applications, if needed.
- Work 1 Saturday that the office is open - or otherwise agreed by both Employer and Employee.
- Other reception related tasks to assist office as a team player
- Assist case managers with case management duties and tasks
- Assist with file maintenance and maintain up to date information
- Assist case managers with timely collection of required document for a case
- Efficient communication with case managers & attorneys regarding case issues
- Assist with accurate preparation of filing applications and supporting documents
- Assist with timely responses to client’s questions and communications
- Assist in registering, organizing, and filing correspondence from the government and clients
- Assist with data entry and data maintenance
- Translations and interpretation
- Other case management related tasks to assist office as a team player
- Assist with status phone calls for case managers
- Answering client questions when able to Pull and file mail when needed
- Assist with case research
- Assist in case management / review
- Ability and hand dexterity to type at least 45 wpm
- Knowledge of Adobe Acrobat, MS Word, Excel, MS Outlook, internet proficient
- Ability to occasionally lift large case files of an excess weight of 25 Lbs.
- Ability to arrive punctually from Monday - Friday 8:30 AM - 5:30 PM &
- Work 1 Saturday per month
- Travel to our Los Angeles office 2 days a week for Training the first month of employment and 2 days a month thereafter.
Compensation: $18.00 - $25.00 per hour
Our Goal
The Aguirre Law Firm’s goal is to continue providing the same level of service it has provided to the community since 1970. To continue the family tradition of providing professional, honest and cost effective immigration legal solutions the community can trust.
Our Story
The Company first opened its doors in 1970 under the name of “Arturo Aguirre Business Service”. It was founded by Arturo Aguirre and his wife Maria Castillo-Aguirre, by immigrants for immigrants. The Company has thrived based on its commitment to providing prompt, caring, and understanding services. It has built a loyal customer base on their honest assessments of individual cases families can trust. It is what has kept clients returning and referring their families and friends for years.
The Aguirre Law Firm’s goal is to continue providing the same level of service it has provided to the community since 1970. To continue the family tradition of providing professional, honest and cost effective immigration legal solutions the community can trust.
Our Story
The Company first opened its doors in 1970 under the name of “Arturo Aguirre Business Service”. It was founded by Arturo Aguirre and his wife Maria Castillo-Aguirre, by immigrants for immigrants. The Company has thrived based on its commitment to providing prompt, caring, and understanding services. It has built a loyal customer base on their honest assessments of individual cases families can trust. It is what has kept clients returning and referring their families and friends for years.
In February 2010, the Company officially became The Aguirre Law Firm, a Professional Law Corporation, after Silvia Aguirre, the founder’s daughter earned her law degree. It expanded its services to offer Attorney representation and analysis for the client’s legal needs and is now able to provide greater services for our community.
Today The Aguirre Firm APC remains committed to assisting Immigrants with the same care and understanding the founders have provided since 1970. With the Founders continued insight, leadership, and example, The Aguirre Law Firm looks forward to assisting thousands of immigrants in the many years to come.
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